Keeping Labcorp Secure
Safeguarding and protecting information remains one of the most important tasks for Labcorp, as we process and deliver results for hundreds of thousands of tests each day, generate and provide clients with vast amounts of clinical trial data, and process claims and payment data from payers, patients, customers and vendors.
As the risks of cyber threats and the need for heightened cybersecurity have become more significant, we have evolved our processes and systems to enable us to operate securely and reduce the risk of disruptions to our services.
In 2020, COVID-19 transformed Labcorp’s work environment. A large segment of our workforce shifted—almost overnight—to work remotely. In response, we broadened and enhanced our cybersecurity efforts to mitigate COVID-19-related and other opportunistic attacks.
In 2021, we continued improving our risk-based decision-making model to better support business outcomes, enhanced our crisis management activities and protected critical infrastructure. We also expanded programs to assess and address the security and data privacy risks of our valued patients, suppliers, outsourced services providers and customers.